This event offers a big picture view of some of the challenges associated with implementing AI, RPA and related applications in the workplace, based on research and industry insight. Participants will be encouraged to think about inclusive aspects of choosing AI-based products and services, and to consider them using the latest standards of practice around AI, including based on Scotland's AI Strategy.

Facilitators

Dr Luciana Blaha, Assistant Professor in Business Management and Human Computer Interaction, Heriot-Watt University

Luciana's research investigates Intelligent Automation systems (including AI, RPA and chatbots) and their impact on organisational behaviour, reuniting findings from science and technology studies, business management and computing science. She has delivered guest lectures, seminars and conference presentations for audiences in the UK, Dubai, Taiwan, US and Australia in the areas of Intelligent Automation, Management, AI and Qualitative Research Methods. Currently, her work focuses on the areas of organizational behaviour and Intelligent Automation systems, and AI stakeholder management for good.

Professor Donal Hislop, Professor in the Sociology of Work and Technology in the Business Management Department, University of Aberdeen

Donald’s research is in the relationship between technology and work and how worker's use of new technologies shapes the character of their work. He currently has a primary interest in how artificial intelligence and robots are shaping managerial, professional and service work. He also has an ongoing interest in the work-related use of mobile communication technologies, particularly with respect to business travel.

He has published extensively on these topics via books, journal papers, reports, and blog posts.